SMS Terms of Service
Last updated: November 2026
1. Program description
SuraVision PLLC (“SuraVision,” “we,” “us”) offers a text messaging program for patients and prospective patients. When you opt in, we may send you appointment confirmations and reminders, pre-visit and post-visit care instructions, follow-up messages after a consultation or procedure, replies to questions you send us, and occasional updates about services you have asked about.
2. How to opt in
You opt in by checking the text message consent box on our website form at suravision.com/sms-opt-in/, by checking the same box when booking an appointment online, or by texting a keyword we publish to our number. Giving us your mobile number by phone or on a paper form does not by itself opt you in to automated texts.
3. Message frequency
Message frequency varies depending on where you are in your care. Most patients receive up to 8 messages per month. Around a scheduled procedure you may receive more.
4. Cost
Message and data rates may apply according to your mobile carrier plan. SuraVision does not charge for text messages.
5. How to opt out
Reply STOP to any message to stop receiving texts from SuraVision. You will receive one final confirmation message. You can also opt out by emailing hello@suravision.com or calling (713) 730-2020. Opting out of texts does not affect your care or your ability to schedule with us.
6. Help
Reply HELP to any message, email hello@suravision.com, or call (713) 730-2020.
7. Carriers
Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon, and most other U.S. carriers.
8. Privacy
We will not sell or share your mobile number or your consent with third parties for their marketing. Mobile opt-in data and consent are not shared with any third party. For how we handle your information, see our Privacy Policy.
9. Health information
Text messages are not a secure way to share detailed medical information. We keep texts to scheduling, reminders, and general instructions. If you need to discuss something private, call us or use the patient portal.
10. Changes
We may update these terms. The current version is always at suravision.com/sms-terms/.
Contact
SuraVision PLLC
2601 Westheimer Road, Suite C200, Houston, TX 77098
(713) 730-2020
hello@suravision.com